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28 Feb 2020

3 Things You Probably Didn't Know You Can Do on the FaveBiz Platform

Running a business can sometimes (read: mostly) be challenging and hectic, there are a lot of technology solutions out there but its abundance and complexity can get overwhelming. 

That is one of the things that keeps our FaveBiz team awake at night: to build simple technologies that help merchants like you to connect with customers easily. 

FaveBiz enables easy day-to-day business operations to track mobile payment and deal redemption transactions, monitor sales, generate reports and statements as well as opt-in for more services to grow business: be it activating FavePay QR code, setting up your own loyalty program with cashback, putting up your promotions on FaveDeal, registering for digital Table Ordering or eCards

Everything is accessible at the convenience of your fingertips on the FaveBiz mobile app or website. 

Aside from the feature mentioned above, there are other features that may seem small but plays a big part in facilitating convenience to you. So here we highlight these three features that will definitely benefit your day-to-day business operations: 

  • Changing language - to use the platform in your preferred language
  • Live Chat for Support - to get answers instantly
  • Checking pre-approved loan amount - to check your eligibility for instant financing


Changing Language 

To accommodate more convenience, the FaveBiz  platform is now available in multiple languages: making it easier for staff and yourself to use it in your preferred language

To cater to all types of people from different backgrounds and language preferences, FaveBiz is available in 4 languages. This includes English, Bahasa Indonesia, Bahasa Malaysia, and Mandarin. 

Here’s how you can access from the mobile app: 

  • ‘Account’ tab → ‘Switch Language’

To access this feature from the FaveBiz web:

  • ‘Account’ button located on the top right corner → ‘Change Language’

These language options help push through language barriers so that everyone in your team can effortlessly navigate FaveBiz.


Live Chat for Support

Instantly seek answers and report issues without having to write a lengthy email. Now you can stay connected with us more efficiently via live chat from Monday to Sunday from 9 AM to 10 PM. All you need to do is follow the simple steps below and we will be just one click away from you. 

To access this feature from the FaveBiz app:

  • ‘Account’ tab → ‘Need help’ → ‘Chat with us’

To access this feature from the FaveBiz web:

  • Click on ‘Support’ on the left menu → ‘Contact us’ → ‘Chat with us

Voila! With these simple steps, you can be conveniently connected with us at the touch of your fingertips. 


Check Pre-approved Loan Amount

Did you know that 46% of FaveBiz merchants get pre-approved loans? If you’re planning on expanding your business or need an extra short term financial boost:  we got you covered! Fave merchants get easy access to financing with the best offer through our collaboration with various financing partners. Our system calculates your pre-approved loan amount easily based on your business volume on the Fave platform, which can be found in FaveBiz mobile app.

To access this feature from the FaveBiz app: 

  • Tap on ‘Services’ tab → ‘Financing’ and our team will assist you with a hassle-free application process. 

If you would want to get access a higher financing amount, we can provide you with a growth plan and unlock more financing opportunities together.  

Now that you’ve discovered these new features, give it a try and make the best out of every feature available to optimize your day-to-day operations and grow your business! P.s we recommend that you check if the features are available in your region. 


Explore now!

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