Make Smarter Decisions with Data

Gain access to FREE insight reports of your business performance as well as deeper insight into your customer base

How does FaveBiz Insights helps your business?


Data tells the story of your business

Analyze the performance of your business of all outlets, compare it across any period of time

Discover actionable insights

Learn about your customer demographics, spending habits, purchase trends and more to identify opportunities to increase sales or optimize your offerings with Fave


Keep your business at your fingertips

Find out how your business is doing from your desktop or mobile. Anywhere, anytime

What kind of insights can you discover?

FaveBiz Insights Sales Overview

Sales Overview and Comparison

Compare your total sales, transactions, and average spending from the month before. Break it down into how each outlet is performing or even see a comparison of your business to similar merchants as a benchmark. Find out the return of investment (ROI) from your customer loyalty program.

About Your Customers Demographics

Discover who are your customers by age and gender, whether they are new/returning customers. Identify the segments that are contributing most sales as a guide for your future products and business plan.

FaveBiz Insights - Customers by Hour of Day

Customer Trends, Behaviour, and Habits

Find out the least and most peak time in your store by days and hours. Understand when and how much your customers spend at your outlet. Knowing when contributes the most sales and customers will help you optimize your marketing strategy. 

Customer Relationships

Keep track of your customers’ ratings and reviews, as well as its results in comparison to the previous month. Engage and build a good relationship with them by replying to their reviews, maintain positive words of mouth from your customers.


What did others say about us?

We can see the customer behaviour, how much they spend and what they spend on. It actually helps us develop marketing for each individual store
Nik Azwaa Azmi
Head of Marketing of San Francisco Coffee

I think the report is very well constructed. It has a lot of different data inside that any merchant may find it useful in terms of how we take the subsequent steps in our decision on something that gives us a concrete data in planning our marketing strategies. 

Harold Sim
Co-founder, Skin Labo
Data is the key. The more transaction go though Fave, the more data is collect and hence, gaining better retention
Tara Tan
Chief Marketing Officer, Xixili
Those are very useful statistics for us. I love it! I can work on a lot of things with it
Danial Tay
Owner, Old Seng Choong


How to get started?

FaveBiz insights is free & available for all users who activated FavePay and/or FaveDeals

Sign up and activate now

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