In the last few weeks, the Covid-19  Pandemic has taken the world by storm. With people taking extra precautions to avoid getting in contact with the virus, businesses are starting to feel the immediate impact as sales decline in leisure and travel. 

No one can predict the future. But imagine if you knew how your customers are evolving, and how digital payments are going to impact your revenue. Wouldn’t these insights be useful in shaping your business strategy for 2020?

It’s an exciting, brand new year. What are your goals to grow your business in 2020? Doubling sales in the first quarter? Increasing marketing spend on digital billboards? These plans sound great on paper but based on current retail trends, you need to anticipate change to stay ahead this year.

The XIXILI girls live life on the corner where fashion and function meet. XIXILI, a proudly Malaysian lingerie retailer was founded by a group of ladies who were pleasantly surprised by the improvements of their bust lines through the right choice of brassieres. And the rest, as they say, is history.

This is true: Customers who pay with gift cards usually spend more. With the holidays in full swing, your customers are rushed for time. They’re looking to organise dinner dates at their favourite restaurant, get themselves groomed for the weekends and most importantly, clear last-minute shopping off their list. 

We hear about “digital” every day — digital data, digital technology, digital media, digital marketing, digital transformation. Everyone, from a mega-corporation to the neighbourhood dry chilli pan mee, wants to go digital now, more than ever.