Why do most people prefer buying soft drinks from brands like Coke or Pepsi, or choose fast-food restaurants like KFC or McDonald’s over others? It’s...

The introduction of mobile wallets transforms smartphones and other devices into a secure and convenient payment tool. Fuelled by the on-going...

Many small business owners might panic when they hear the statistic that 60% of small businesses fail within their first three years. But the power...

As much as service, food, and beverage quality are important elements of a cafe, music is also an integral part of a cafe’s personality. Music - just...

Internet penetration in Southeast Asia has grown tremendously in recent years and the pandemic has further proved to accelerate this growth. The...

Now that we’ve established the importance of a customer loyalty program, we know that the best customers are the loyal ones. However, you also need...